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What is the Returns Policy?

We want you to be able to shop with confidence. You can return an item that you bought from us for any reason within 7 days of receiving the item.


If you decide to return your item then we'll refund the purchase price less the initial delivery fee of the outward delivery cost. Return delivery costs will be met by you.

The item must be returned in its original condition so that we can endeavour to re-sell it.

How to return an item you've bought from Hides of Excellence:


  • Contact us by email info@hidesofexcellence.com.au to advise of the expected return. 
  •  
  • Post the items back in their original condition, together with a note that includes your name, invoice number and reason for return to either address:

Hides of Excellence
PO BOX 6275
ALEXANDRIA NSW 2017

 

or

Hides of Excellence
16 Anderson Street
BANKSMEADOW NSW 2019

 

 


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